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GenGen
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About Us

Rooted in Hong Kong, serving Chinese communities worldwide

Who We Are

About GenGen

GenGen Group Limited is a Hong Kong-based gerontechnology company carrying forward 37 years of technology heritage from Infotech Technology (founded 1989) — with proven system integration for government, police and airports, and proprietary intellectual property in image recognition, telecom and AI agents.

On a mission to "act before tragedy — reduce emergency callouts," GenGen combines artificial intelligence, WhatsApp and smart hardware to deliver 24/7 proactive elderly care through the GenGen mobile app and OnOn, a WhatsApp AI assistant — covering SOS emergency alerts (the call centre and family), medication reminders, safety check-ins, elder discounts and caregiver support.

Built on four pillars — Wellness (安健), Peace of mind (安心), Enjoyment (安享) and OnOn (安安) — GenGen is supported by the Hong Kong Government and has introduced its programme to 40 NGOs. Partnering with Huawei, AIA, Saint Francis University and China Mobile Hong Kong, GenGen is committed to digital inclusion and an intergenerational silver economy — rooted in Hong Kong, serving Chinese communities worldwide.

Mission & Vision

Mission

Act before tragedy — reduce emergency callouts

Evolving elders from passive alerts to proactive care — early intervention to prevent tragedy.

Vision

Rooted in Hong Kong, serving Chinese communities worldwide

Driving digital inclusion and an intergenerational silver economy, so every elder can enjoy their golden years.

Our Values

Our Four Pillars

On KinWellness — safety & health
On SumPeace of mind — family connection
On HeungEnjoyment — quality of life
OnOnWhatsApp AI assistant
Heritage

37 Years of Technology Heritage

System Integration

Multi-channel voice and data recording for airports, police and military.

Image Matching

Pioneering auto image recognition across major projects (CMCC, Disneyland, 2008 Olympics, 2010 Expo).

Public Phone Hardware

Self-developed Powerphone hardware and software, deployed at Chek Lap Kok and overseas airports.

AI Agent Platform

Trained AI agents delivering domain-specific services, voice matching and enhanced image recognition.

Telecom Systems

Built and operated territory-wide paging and mobile telecom services.

Credibility

Government Support & NGO Validation

Government Support

Working with the Labour and Welfare Bureau and Social Welfare Department across five funding schemes.

40 NGO Validation

Introduced the programme to 40 NGOs, with backing from social-service bodies.

Strategic Partners

Huawei provides technical support; AIA partners on ESG pilots and sponsors elders.